Impact of their circumstances on the policy were not explained to them

Edited

Impact of their circumstances on the policy were not explained to them is a Driver of Elevation Goal 3: Safeguarding clients’ best interests, mitigating risk

Data based on responses to the following question, asked in the review form:

"How confident are you that you understand the impact of your personal circumstances on your policy?"

Possible responses

  • The impact of my personal circumstances on the policy were not explained to me

  • My personal circumstances don’t impact the premium and/or exclusions on my policy

  • I have some understanding of how my personal circumstances impact the premium and/or exclusions on my policy

  • I have a good understanding of how my personal circumstances impact the premium and/or exclusions on my policy

  • I couldn’t be more confident I understand how my personal circumstances impact the premium and/or exclusions on my policy

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