Client understands type of mortgage they have

Edited

Client understands type of mortgage they have is a Driver of Elevation Goal 3: Safeguarding clients’ best interests, mitigating risk

Data based on responses to the following question, asked in the Client review form

"What happens at the end of your full mortgage term? (e.g. after 25 years)"

Possible responses
  1. I will have a lump sum to pay

  2. I will not have a lump sum to pay

  3. Not sure (High Risk Response)

Client understands type of mortgage they have Score

Proportion of respondents answering “I will have a lump sum to pay” and “I will not have a lump sum to pay".

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