Client understands type of mortgage they have
Updated
Client understands type of mortgage they have is a Driver of Elevation Goal 3: Safeguarding clients’ best interests, mitigating risk
Data based on responses to the following question, asked in the Client review form
"What happens at the end of your full mortgage term? (e.g. after 25 years)"
Possible responses
- I will have a lump sum to pay
- I will not have a lump sum to pay
- Not sure (High Risk Response)
Client understands type of mortgage they have Score
Proportion of respondents answering “I will have a lump sum to pay” and “I will not have a lump sum to pay".
