Client understands how they’ll repay equity release loan
Client Would Discuss Personal Challenges is a Driver of Elevation Goal 3: Safeguarding clients’ best interests, mitigating risk
Data based on responses to the following question, asked in the Verified review form
"When will the product be repaid (select all that apply)?"
Possible responses
- When I die or move into long-term care
- Through my monthly repayment
- When I move home (excluding into long-term care)
- Not sure
- N/A - there is nothing to repay
Client understands how they’ll repay equity release loan Score
Proportion of respondents not answering “Not sure”