Maximum client confidence they have the best policy for them
Updated
Maximum client confidence they have the best policy for them is a Driver of Elevation Goal 2: Delighting existing clients, promoting advocacy and retention
Data based on responses to the following question, asked in the Verified Client review form
“How confident are you that your adviser found you the best insurance / protection policy for you?”
Possible responses
- Not sure
- Quite confident
- Confident
- Couldn’t be more confident
Maximum Responsiveness Score
Proportion of respondents answering “Couldn’t be more confident”
