Impact of circumstances on the policy discussed

Impact of personal circumstances on the policy discussed is a Driver of Elevation Goal 3: Safeguarding clients’ best interests, mitigating risk

Data based on responses to the following question, asked in the Verified Client review form

“How confident are you that you understand the impact of your personal circumstances on your policy?”

Possible responses
  1. The impact of my personal circumstances on the policy were not explained to me
  2. My personal circumstances don't impact the premium and/or exclusions on my policy
  3. I have some understanding of how my personal circumstances impact the premium and/or exclusions on my policy
  4. I have a good understanding of how my personal circumstances impact the premium and/or exclusions on my policy
  5. I couldn't be more confident I understand how my personal circumstances impact the premium and/or exclusions on my policy

Impact of personal circumstances on the policy discussed Score

Proportion of respondents answering “The impact of my personal circumstances on the policy were not explained to me”


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