Client thinks they know how firm earns money

Client thinks they know how firm earns money is a Driver of Elevation Goal 3: Safeguarding clients’ best interests, mitigating risk

Data based on responses to the following question, asked in the Verified Client review form

“How would your adviser and their firm earn money from working with you?”

Possible responses
  1. They charge me a fee
  2. They earn commission on the policy from the provider, which impacts the premium
  3. They earn commission on the policy from the provider, which does not impact the premium
  4. Not sure

Client thinks they know how firm earns money Score

Proportion of respondents answering “Not sure"


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